Your guide to booking with confidence
Dunmow Minicab Company is one of the transport brands operated by SBS Private Hire Limited. SBS Private Hire Limited oversees the operation of our brands and is responsible for the legal policies, customer information and data protection standards that apply across our services. This Legal Information section has been created to provide clear, transparent and easily accessible guidance on how we operate, how we protect your personal information, and the terms that apply when using our services. Our goal is to help you book with complete confidence, knowing exactly what to expect regardless of which SBS Private Hire Limited brand you travel with.
Understanding our service
We believe it is important for customers to understand how our service operates before they travel. This includes detailed information about our booking and cancellation policies, accepted payment methods, passenger responsibilities, and requirements for luggage and child seats. You will also find details on waiting time charges, our airport pickup procedures, and our commitment to your privacy.
Protecting your privacy
Protecting our customers' personal information is a top priority for Dunmow Minicab Company. We only collect necessary data, such as booking and contact details, and journey information, to provide our services. Your data is handled securely and used solely for legitimate business purposes, including managing bookings, communications, payment processing, and meeting legal obligations. We never sell personal information to third parties.
Our commitment to transparency
By bringing together all our policies, terms, and important legal information in one place, we aim to promote transparency, build trust, and ensure compliance with relevant UK legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our goal is to ensure every journey runs smoothly, fairly, and transparently for both our customers and our drivers.